Use of our site Your use of our site is governed by our Terms and Conditions, which can be found here https://www.horatiosgarden.org.uk/terms/. Please take the time to read this as it includes important terms which apply to you.
Prices of products The costs of postage and packaging are in the addition to the unit price of the item. The price of a product does not include delivery charges. Our delivery charges are as advised to you during the check-out process, before you confirm your order. All prices are displayed in UK pounds (Sterling).
We accept payment by credit or debit card through iZettle.
Returns policy We hope you're happy with your online purchase. However, if you are not entirely satisfied with an item, please return the item, new and unused, within 14 days of delivery for a full refund.
If the item(s) you have ordered are incorrect, damaged or faulty please contact us immediately and we will try and resolve any problems as soon as possible.
We will pay the return shipping costs if the return is a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper.
Product descriptions Every care has been taken to ensure the accuracy of descriptions, specifications, colour and price of the products. Although the Shop makes every effort to display the measurements and colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.
Governing law These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.